We strive to deliver exceptional results so you never need to use this guarantee. But if you ever have concerns, we’re here to help. 

Here’s our commitment to you:

Customer Satisfaction First: If you’re not happy, we’ll do everything we can to make it right.

Friendly & Fair Dispute Resolution: If a concern arises, we’ll address it quickly and professionally.

Cancel Anytime: No long-term commitment. You’re free to cancel whenever you need to.

Clear Communication: We’ll email your planned visit appointments and follow up with an after-service email detailing your lawn’s condition and helpful advice for addressing any issues or making further improvements.

Ongoing Lawn Monitoring: After every visit, we’ll update you on your lawn’s condition and any actions needed.

Safe for All: Our treatments are safe for people, pets, and wildlife.

Trained & Certified Professionals: Our lawn care technicians are experienced, fully trained, licensed, and insured.

Respect for Your Home: We work carefully, tidily, and ensure no mess is left behind.

Easily Recognisable: Our staff wear uniforms, and our vehicles are clearly signwritten for your peace of mind.

Tailored Lawn Care: We recommend only treatments that are relevant and beneficial to your lawn’s condition and your goals.

Best Practices & Responsibility: We follow industry guidelines and apply all products safely and professionally. 

Lawn Renovation Work:If done during the optimal early Autumn time, we will ensure you get full grass coverage, as long as you follow our simple aftercare instructions.

Insured: We maintain public and product liability insurance, ensuring any issues caused by us will be promptly resolved.